Privacy Policy

Effective Date: June 17, 2026
Last Updated: June 17, 2026

This Privacy Policy explains how Accounte collects, uses, stores, shares, and protects your information when you use our website, web application, Android app, iOS app, and related services.

Accounte is operated by Leet Wise Solutions (“Accounte,” “we,” “our,” or “us”).

Accounte is a personal finance and lightweight accounting platform that helps users track income, expenses, accounts, budgets, savings goals, loans, recurring transactions, investments, receipts, financial reports, and related financial activity.

By using Accounte, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: Leet Wise Solutions
Address: Bahaddarhat, Chittagong, Bangladesh
Contact Email: support@accounte.com

If you have any questions about this Privacy Policy or your personal data, you may contact us at support@accounte.com.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • The Accounte website
  • The Accounte web application
  • The Accounte Android app
  • The Accounte iOS app
  • Any related Accounte services, features, tools, communications, and support services

This Privacy Policy does not apply to third-party websites, apps, services, platforms, payment processors, app stores, or other services that are not owned or controlled by Accounte.

3. Information We Collect

We collect information that you provide directly, information generated when you use Accounte, and limited technical information needed to operate, secure, and improve our services.

3.1 Account Information

When you create or manage an Accounte account, we may collect:

  • Full name
  • Email address
  • Password or authentication credentials
  • Mobile or phone number, if provided
  • Profile picture, if uploaded
  • Timezone and device timezone settings
  • Account settings and preferences
  • Currency preference
  • Theme preference
  • Notification preferences
  • Email verification status and verification-related information
  • Two-factor authentication settings, where enabled
  • Connected account or social login information, where enabled
  • Login and session information

We do not store your password in plain text.

3.2 Financial and Accounting Information

Accounte allows you to enter, upload, organize, and analyze financial information. Depending on how you use the service, we may collect:

  • Income records
  • Expense records
  • Transaction amounts, dates, merchants, payees, descriptions, notes, categories, and subcategories
  • Account names, account types, opening balances, and calculated balances
  • Transfers between your accounts
  • Budget information and spending limits
  • Savings goals and contribution records
  • Loan information, repayment history, interest rates, payment dates, and related notes
  • Recurring transaction schedules
  • Investment portfolio information, such as asset name, symbol, type, quantity, buy price, and current price
  • Reports generated from your financial data, including income statements, balance sheets, net worth reports, category breakdowns, and monthly summaries
  • Other financial records you choose to enter into Accounte

We use this information to provide Accounte’s core finance, accounting, budgeting, reporting, and analysis features.

3.3 Receipts, Files, and Attachments

When you upload files to Accounte, we may collect and store:

  • Receipt images
  • PDFs
  • CSV files
  • Profile pictures
  • Other supported files you upload
  • File name, file type, file size, and upload date
  • Extracted text or structured data from uploaded files

Accounte may use AI, OCR, or file-processing technologies to extract information from receipts, images, PDFs, and CSV files, such as merchant name, transaction date, amount, line items, category suggestions, and payment account suggestions.

3.4 AI Chat and Assistant Data

When you use the Accounte AI Chat Assistant, we may collect and process:

  • Messages you send to the AI Assistant
  • Questions, prompts, and instructions you provide
  • Files you attach to chat messages
  • AI-generated responses
  • Actions you choose to take from AI suggestions
  • Relevant account, transaction, receipt, category, budget, report, or financial data needed to answer your request

AI features are designed to help you understand your financial data, extract receipt details, categorize transactions, generate summaries, and perform supported actions.

AI-generated results may not always be accurate. You should review and confirm AI-suggested amounts, dates, categories, reports, transactions, and financial insights before relying on them.

3.5 Subscription and Payment Information

Accounte may offer paid subscriptions, premium plans, or paid features.

If you purchase a subscription, payment may be processed by third-party payment providers, Apple App Store, Google Play, or other authorized billing platforms.

We may collect or receive limited payment-related information, such as:

  • Subscription plan
  • Subscription status
  • Billing period
  • Payment confirmation
  • Transaction ID
  • App store purchase status
  • Renewal status
  • Cancellation status
  • Expiration status
  • Refund status, where applicable

We do not store full credit card numbers unless explicitly stated. Payment processors and app stores may collect and process payment information according to their own privacy policies and terms.

3.6 Device, Usage, and Technical Information

When you use Accounte, we may automatically collect certain technical information, including:

  • Device type
  • Operating system
  • Browser type and version
  • App version
  • IP address
  • Device identifiers or session identifiers
  • Login timestamps
  • Session activity
  • Crash logs
  • Error reports
  • Diagnostic data
  • Pages, screens, and features used
  • General usage analytics

We use this information to operate, secure, debug, maintain, and improve Accounte.

3.7 Mobile App Permissions

Depending on the features you use, the Accounte mobile app may request permission to access:

  • Camera — to capture receipts
  • Photo library or gallery — to upload receipt images or profile pictures
  • Microphone — to support voice input, where available
  • Speech recognition — to transcribe voice input, where available
  • Files or document picker — to attach receipts, PDFs, CSV files, or other supported files
  • Notifications — to send reminders, alerts, and updates

You can manage or revoke these permissions at any time through your device settings. Some features may not work properly if required permissions are disabled.

4. How We Use Your Information

We use your information to provide, maintain, personalize, secure, and improve Accounte.

We may use your information to:

  • Create and manage your account
  • Authenticate your login
  • Support two-factor authentication
  • Sync your data across web, Android, and iOS platforms
  • Record, organize, and display financial transactions
  • Calculate balances, income, expenses, cash flow, budgets, savings goals, loans, investments, and net worth
  • Generate reports and financial statements
  • Process receipts, images, PDFs, and CSV files
  • Provide AI-powered extraction, categorization, chat, and financial insights
  • Send budget alerts, goal alerts, payment reminders, schedule reminders, security alerts, and account-related notifications
  • Manage subscriptions and paid features
  • Provide customer support
  • Troubleshoot bugs and technical issues
  • Monitor and improve performance, reliability, and user experience
  • Detect, prevent, and respond to fraud, abuse, unauthorized access, and security incidents
  • Comply with legal, regulatory, tax, accounting, and compliance obligations
  • Enforce our Terms and Conditions

5. Legal Basis for Processing

Where applicable under data protection laws, we process your personal information based on one or more of the following legal bases:

  • Your consent, when you choose to provide information or enable optional features
  • Performance of a contract, when processing is necessary to provide Accounte services to you
  • Legitimate interests, such as security, fraud prevention, service improvement, analytics, diagnostics, and customer support
  • Legal obligations, where we are required to comply with applicable laws, regulations, or lawful requests

6. AI Processing

Accounte may use artificial intelligence features to help process receipts, analyze financial records, answer questions, suggest categories, and generate insights.

When you use AI features, relevant information may be processed to provide the requested functionality. This may include your messages, uploaded files, transaction records, account names, categories, budgets, reports, or other financial data.

We do not sell your personal financial data. We do not use your private financial records for third-party advertising.

If we use third-party AI, OCR, cloud, or infrastructure providers, they are only permitted to process information as necessary to provide services to Accounte, subject to appropriate confidentiality, security, and data-processing obligations.

You are responsible for reviewing and confirming AI-generated suggestions before saving or relying on them.

7. How We Share Information

We do not sell your personal information.

We may share limited information in the following situations:

7.1 Service Providers

We may share information with trusted third-party service providers who help us operate Accounte, including:

  • Cloud hosting providers
  • Database and storage providers
  • Email delivery providers
  • Push notification providers
  • Analytics providers
  • Crash-reporting and diagnostics providers
  • AI, OCR, and file-processing providers
  • Payment processors
  • App stores and subscription platforms
  • Customer support tools
  • Security and fraud-prevention providers

These service providers may access information only as needed to perform services for us and are expected to protect user information appropriately.

7.2 App Stores and Payment Platforms

If you subscribe through Apple App Store, Google Play, or another payment platform, those platforms may process your purchase, subscription status, payment method, refunds, cancellations, and billing information according to their own policies.

We may receive limited subscription-related information from those platforms to activate, manage, renew, or cancel your subscription.

7.3 Legal and Compliance Requirements

We may disclose information if required to:

  • Comply with applicable law, regulation, court order, or legal process
  • Respond to lawful requests by public authorities
  • Protect the rights, property, or safety of Accounte, our users, or others
  • Detect, prevent, or investigate fraud, abuse, security incidents, or illegal activity
  • Enforce our Terms and Conditions

7.4 Business Transfers

If Accounte or Leet Wise Solutions is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, user information may be transferred as part of that transaction.

If such a transfer occurs, we will take reasonable steps to ensure your information remains protected.

7.5 With Your Consent

We may share information when you ask us to do so or when you give us permission.

8. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

These safeguards may include:

  • HTTPS/TLS encryption
  • Secure password hashing
  • Access controls
  • Session management
  • Two-factor authentication support
  • Rate limiting and abuse prevention
  • Secure file storage
  • Monitoring for suspicious activity
  • Device and session revocation features
  • Backup and recovery procedures

However, no online service can guarantee absolute security. You are responsible for keeping your password confidential, using a strong password, enabling two-factor authentication where available, and protecting your devices.

If you believe your account has been compromised, contact us immediately at support@accounte.com.

9. Data Retention

We retain your information for as long as necessary to provide Accounte, maintain your account, comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, and support legitimate business purposes.

When you delete data from your account, we will remove or de-identify it from active systems where reasonably possible.

Some information may remain temporarily in backups, logs, audit records, or security systems before being deleted according to our retention practices.

Certain information may be retained longer where required for legal, tax, accounting, security, fraud-prevention, or compliance reasons.

10. Data Export, Account Deletion, and Data Deletion

You may export your data and request deletion of your Accounte account at any time.

10.1 Data Export Before Deletion

Before deleting your account, you may export your Accounte data, where available, from your account settings.

Exportable data may include information such as:

  • Transactions
  • Accounts
  • Categories
  • Budgets
  • Savings goals
  • Loans
  • Schedules
  • Reports
  • Other financial records associated with your account

We recommend exporting any data you want to keep before deleting your account. Once your account is deleted, your data may no longer be recoverable.

10.2 How to Delete Your Account

You may request or complete account deletion in the following ways:

  • Web version: Sign in to your Accounte account and go to https://app.accounte.com/settings
  • Android app: Open the Accounte app, go to the More tab, tap your profile card, open Profile Settings, and choose Delete Account under the Security section
  • iOS app: Open the Accounte app, go to the More tab, tap your profile card, open Profile Settings, and choose Delete Account under the Security section
  • Email request: Contact us at support@accounte.com from the email address associated with your Accounte account

For security reasons, we may need to verify your identity before processing an account deletion request.

10.3 What Happens When Your Account Is Deleted

When your account is deleted, we will delete or de-identify personal information associated with your account, including your financial and account-related records, unless we need to retain certain information for legitimate reasons such as:

  • Legal compliance
  • Tax or accounting obligations
  • Fraud prevention
  • Security investigations
  • Dispute resolution
  • Enforcement of our Terms and Conditions

Deleted account data may include:

  • Profile information
  • Transactions
  • Accounts
  • Receipts and uploaded files
  • AI chat history
  • Reports
  • Budgets
  • Savings goals
  • Loans
  • Schedules
  • Categories
  • Subscription-related account status
  • Other data associated with your Accounte account

Some information may remain temporarily in backups, logs, audit records, or security systems before being permanently deleted according to our retention practices.

10.4 Subscription and Account Deletion

Deleting your Accounte account does not automatically cancel subscriptions managed by Apple App Store, Google Play, or another third-party payment provider.

If you purchased a subscription through Apple App Store or Google Play, you must cancel the subscription through the same platform to stop future billing.

If you purchased a subscription directly through Accounte or another payment provider, contact us at support@accounte.com for subscription support.

10.5 After Account Deletion

After your account is deleted, you may lose access to paid features, account history, reports, receipts, uploaded files, AI chat history, and all financial records stored in Accounte.

Account deletion is intended to be permanent. We may not be able to restore deleted accounts or deleted data.

11. Your Privacy Rights and Choices

Depending on your location, you may have rights over your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Request a copy or export of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Manage app permissions through your device settings
  • Disable certain notifications
  • Cancel your subscription through the platform where you purchased it

To exercise your rights, contact us at support@accounte.com.

We may need to verify your identity before fulfilling certain requests.

12. Notifications and Communications

Accounte may send you:

  • Account-related emails
  • Password reset emails
  • Security alerts
  • Budget alerts
  • Goal completion alerts
  • Payment reminders
  • Schedule reminders
  • Weekly summary emails, if enabled
  • Push notifications, if permission is granted
  • Subscription and billing notices
  • Service updates and important announcements

You can manage notification preferences inside Accounte or through your device settings.

Some important account, security, subscription, or service-related messages may still be sent even if you disable optional notifications.

13. Cookies and Similar Technologies

Our website and web application may use cookies, local storage, session storage, and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Improve app performance
  • Protect against fraud and unauthorized access
  • Understand usage patterns
  • Provide analytics and diagnostics
  • Improve user experience

You may control cookies through your browser settings. If you disable certain cookies, some parts of Accounte may not work properly.

14. Analytics and Diagnostics

We may use analytics, crash-reporting, and diagnostic tools to understand how users interact with Accounte, detect errors, improve performance, and enhance the user experience.

Analytics and diagnostics may include device information, usage events, app version, crash logs, performance data, and general technical information.

We do not use analytics to sell your personal financial data.

15. Subscriptions, Renewals, and Cancellations

Accounte may offer subscription-based access to premium features.

If you subscribe through Apple App Store or Google Play, your subscription, renewal, cancellation, refund, and payment management may be handled by Apple or Google according to their own terms and policies.

If you subscribe through our website or another payment provider, subscription processing may be handled by a third-party payment processor.

Accounte may receive limited subscription status information to provide access to paid features.

You are responsible for managing or cancelling your subscription through the platform where you purchased it.

16. International Users and Data Transfers

Accounte is available to users globally.

Your information may be processed, stored, or transferred to countries other than the country where you live. These countries may have data protection laws that differ from those in your location.

Where required by applicable law, we use appropriate safeguards to protect international transfers of personal information.

By using Accounte, you understand that your information may be processed and stored outside your country of residence.

17. Children’s Privacy

Accounte is not intended for children under the age of 13 or the minimum age required by applicable law in your country.

We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to Accounte, please contact us at support@accounte.com. If we become aware that we have collected personal information from a child without required consent, we will take reasonable steps to delete that information.

18. Third-Party Links and Services

Accounte may contain links to third-party websites, services, platforms, payment processors, app stores, or integrations.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

You should review the privacy policies and terms of any third-party services you use.

19. Financial Information Disclaimer

Accounte helps you organize, track, and understand your financial information.

Accounte does not provide legal, tax, investment, or professional financial advice.

Reports, calculations, AI insights, category suggestions, summaries, and other information provided by Accounte are for informational and organizational purposes only.

You are responsible for reviewing your data and consulting qualified professionals where necessary.

20. Data Accuracy

You are responsible for ensuring that the information you enter into Accounte is accurate, complete, and up to date.

Accounte may calculate balances, reports, summaries, and insights based on the data you provide. Incorrect or incomplete data may result in inaccurate reports, calculations, or recommendations.

21. Data Safety and App Store Privacy Disclosures

When Accounte is published on Google Play or the Apple App Store, additional privacy disclosures may appear on the app store listing.

These disclosures may summarize:

  • The types of data Accounte collects
  • How data is used
  • Whether data is linked to your identity
  • Whether data is shared with third parties
  • Whether data is used for app functionality, analytics, security, support, or subscription management
  • How users can request data deletion

We aim to keep our app store privacy disclosures consistent with this Privacy Policy.

If you notice any inconsistency between this Privacy Policy and our app store privacy disclosures, please contact us at support@accounte.com so we can review and correct it.

22. No Sale of Personal Data

We do not sell your personal information.

We do not sell your financial records, transaction history, receipts, uploaded files, AI chat history, or account data.

We also do not use your private financial records for third-party advertising.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

If we make significant changes, we may notify you through the app, by email, through our website, or by other appropriate means.

Your continued use of Accounte after an updated Privacy Policy becomes effective means you accept the updated Privacy Policy.

24. Contact Us

If you have any questions, requests, complaints, or concerns about this Privacy Policy or how we handle your information, please contact us:

Accounte Privacy Team
Leet Wise Solutions
Bahaddarhat, Chittagong, Bangladesh
Email: support@accounte.com

We will review and respond to privacy-related requests within a reasonable time, subject to applicable law.